New release Apr 28
How it works

A visit, from definition to trail.

Here's what a contractor visit looks like at one of our first pilot partners — or how it would look. The names are illustrative, but the flow is real.

The setup

Monday March 14. Roofing work on Hall B.

Västkusten Tak & Fasad AB are replacing the membrane on Hall B. Anna Lindqvist and Erik Johansson are the crew. Here are the two weeks before, the morning itself — and what happens a month later when someone asks.

Two weeks out Planning

The work is defined — once

The operations lead opens the work for "membrane — Hall B". The recurring work steps — roof fall work, membrane torch handling, waste in zone B — are already defined, with their safety requirements, training material, and checks attached. The date and supplier are what need to be decided for this particular instance.

The idea is that you define a work step and its safety requirements once — and reuse them order by order. When a requirement tightens or training is updated, it becomes a new version. Orders already issued carry forward what was in force at that moment — what was true at the time stays true in the trail.

In this scene
  • Work steps, safety requirements, and training defined once — reused order to order
  • The same safety requirement can attach to multiple work steps
  • Earlier orders are locked to the version that was in force
Arbetsorder · utkast

Ventilation — Hall B

Kvartalsservice · återkommande

DELAD

Säkerhetskrav

LOTO Skyddsutrustning kat. 2 Ljusbågsskydd Bevakare krävs

Arbetssteg

  1. 1

    Granska installationsdokumentation

  2. 2

    Koppla bort och lås kretsar som ska testas

  3. 3

    Inspektera fördelningscentraler och kablage

  4. 4

    Testa jordfelsbrytare

  5. 5

    Funktionstest av nödbelysning


Beräknad totaltid

4h 5m

Leverantörer

4 organisationer i flödet

AE

AB Elinstallatör

556234-9921

Senast · igår

Aktiv
NL

Nordic Lyft AB

556891-0023

Senast · 2d

Aktiv
SV

Svensk Ventilation

559012-3310

Påbörjad · 4d

Utkast
PS

PowerTech Service

556712-8810

Väntar på svar · 2d

Inbjudan skickad
Ten days out The supplier

Västkusten is invited into the same flow

The supervisor at Västkusten gets a link. It's free for the supplier to exist in Samnord — Västkusten registers their organisation and assigns Anna and Erik directly. No license fees, no portal agreements to negotiate.

Suppliers usually get stuck in customer-specific portals. Here, the Västkusten supervisor works in their own organisation view — all their customers in one place. On desktop or in the mobile app, where you log in once and stay signed in. Status updates sync both ways.

In this scene
  • Free for the supplier — no license, no portal fees
  • Web + mobile app · log in once, stay in
  • Own organisation view with all their customers in one place
A week out Coordination

The proposal is confirmed, the date is booked

The operations lead sends a work order proposal with date, scope, and safety requirements. Västkusten's supervisor confirms in one click. No "please get back to me" emails.

When someone asks three weeks later who approved what, the answer is in the flow — including any counter-proposals, comments, and changes along the way. Nothing has to be dug out of email history.

In this scene
  • One-click confirmation
  • Scheduled reminders ahead of the visit
  • Everything logged: who, what, when

Förslag på arbetsorder

#26-0000001

Väntar på leverantör

Leverantör

AB Elinstallatör

556234-9921

Plats

Västerås Plant B

Sektion 2 · Hall B


Schema

Start

28 apr · 08:00

Längd

4h 5m

Frekvens

Engångs


JA

Jens Andersson

Eltekniker · AB Elinstallatör

3/4

Klart


Innan ankomst

Platsintroduktion

Klar · 12 min

Klart

Behörighet verifierad

SSG · giltig t.o.m. 2027

Klart

Digital underskrift

Signerad 06:48

Klart

Riskbedömning (på plats)

Imorgon · 08:00

Väntar
Sunday evening Readiness

Anna and Erik do the induction — on their phones

The reminder arrives Saturday. Sunday evening, Anna sits on the couch and goes through the site induction and the training modules tied to the membrane work. Erik does the same from a different kitchen.

Before arrival, training and induction are confirmed — per person, not per supplier. The operations lead sees the same overview: 4/6 done for Anna, 3/6 for Erik. Remaining items are reminded about in good time before Monday morning.

In this scene
  • Site induction on the worker's phone
  • Credentials verified automatically
  • Status visible to both sides: who's ready, who's missing something
Monday morning, 08:00 At the gate

Risk assessment on site — before work starts

Anna and Erik are met by the site lead. PPE check on the phone. Risk steps walked through. The supervisor's signature still to collect — but that's a two-minute conversation, not an unclear process.

The short risk check happens on the worker's phone, location-bound and timestamped. Interruptions or events that come up during the shift are captured in the same flow. When the shift ends, the trail is already complete — no one has to assemble it after the fact.

In this scene
  • Location-bound signature via phone
  • Interruptions and events captured directly
  • The trail is ready when the work is done
Live · 28 apr · 08:04

Riskbedömning · Sektion 2

Händelsebaserad — innan arbetet startar

Klar för start

Avstämning

Identitet verifierad

QR-scan · 08:02

Behörighet och utbildning

SSG · giltig

Skyddsutrustning bekräftad

Foto bifogat

Säkerhetsåtgärder bekräftade

Arbetsledare · Mia N.


MN

Signerad · Mia Nilsson

Spår · Order #26-0000074
Tätskikt · Hall B · Västkusten Tak & Fasad
  1. 1 mar · 09:14
    Arbete definierat
    Driftansvarig · mall återanvänd
  2. 4 mar · 14:32
    Förslag bekräftat
    Västkusten · arbetsledaren
  3. 13 mar · 21:14
    Anna Lindqvist · introduktion klar
    6 / 6 utbildningsmoment
  4. 13 mar · 22:08
    Erik Johansson · introduktion klar
    6 / 6 utbildningsmoment
  5. 14 mar · 08:04
    Riskbedömning · Sektion 2
    PPE-kontroll · riskmoment genomgångna
  6. 14 mar · 08:07
    Arbetsledarens signatur
    Mia Nilsson · platsbunden signatur
  7. 14 mar · 16:42
    Arbetspass avslutat
    Inga incidenter · överlämning klar
Spår klart · 7 händelser · 2 personer
Hash · 4f9a…b21e
A month later The trail

Audit asks — the answer is there

An auditor asks who approved the membrane work on Hall B on March 14. The operations lead opens the visit. The whole chain is there: who defined the work, who confirmed the proposal, which trainings Anna and Erik completed when, and who signed at the gate.

The trail isn't built after the fact — it's built while the work happens. That means audit becomes a click, not an investigation. Same applies if an incident had occurred: what was done, by whom, when — already documented.

In this scene
  • Complete audit trail per visit
  • Export to PDF in one click
  • Trail per worker, not per supplier
On the day

The day of the visit is boring, in the best way.

Operational clarity before anyone shows up. No surprises, no scramble when work starts.